Interview Question Bank: Hotel Management

Interview forms an important part of admission process in hotel management colleges. The interview panel intends to evaluate your personality traits as well as basic knowledge. The purpose of the personal interview is to check your suitability for hotel management course in the institute. Given below is a list of frequently asked hotel management interview questions.
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  • Introduce yourself.
  • Tell something about your family background?
  • What are your long term and short term goals?
  • What are your hobbies/ areas of interest?
  • What are your achievements?
  • What will you do to overcome the stressful situation?
  • What are the different roles you can perform?
  • How will you differentiate between a manager and a leader?
  • What is adding value?
  • What do you know about Adventure tourism, Attraction, Amenities, Back of the house?
  • What is continuously rendered service?
  • Why do want to join the service sector?
  • What is the role of service sector in the development of the economy?
  • How has service sector contributed towards the economic growth?
  • What are the other two sectors besides service sector contributing towards economic development?
  • What do you know about the terms Excursionist, Front of the house, High-touch service?
  • Can you explain hospitality in terms of the hotel industry?
  • What do you understand by the terms Intangibility, Inseparability, Perishability, and Point of contact in hotel management?
  • What is Product formation, Service brigade and The Moment of Truth?
  • What is the difference between Sun lust and Wanderlust in terms of hotel industry?
  • What do you know about Variability and Village tourism?
  • Why did you choose our college for this course?
  • How can hotels be classified?
  • What are your key strengths that you can bring to a role in hospitality?
  • How would you deal with irate and angry customers?
  • Why do you wish to join the hotel and tourism industry?
  • What do you expect to gain from the course?
  • How do you plan to utilize the course as a foundation for your dream career?
  • What are the key skills a candidate requires to excel in the field of hotel management?
  • What are the main responsibilities of a hotel management professional?
  • What are the various sectors in the hotel industry? Why are they important?
  • What makes a good Hotel Manager?
  • How would you describe your management style? Your personality?
  • Have you ever been involved in confrontation with a guest/employee/supervisor at work? How did you resolve it?
  • What skills are required to be successful in a hotel?
  • What are the different types of cutleries used for guests in a hotel?
  • What is the different designation, hierarchy wise in full service hotel?
  • What kind of work culture is followed in hotel industry?
  • What do you mean by the term “Catering” in hotel industry?
  • How a chef checks the quality and freshness of a fish?
  • What is the official dress code followed in hotel industry?
  • What does the term “blind baking” mean?
  • How a manager can motivate his employees to perform better?
  • What do you understand by term housekeeping in hotel industry?
  • How important are the aesthetic designs of a hotel?
  • How important is the word “patience” for a hotel employee? Why?
  • What is the key to maintain “guest relations”?
  • What do you mean by “bad table service”?
  • How are hotels classified?
  • How will you define accommodation?
  • If given a chance to change something in tourism industry, what will it be and why?
  • What are the various functional areas of a hotel?
  • What is the purpose of the registration card?
  • Can you talk about Western & culinary items?
  • What do you know about the functioning of the food production department?
  • What do you know about the organizational structure of the food production department?
  • What do you know about the various food textures?
  • What do you know about various cleaning equipments? ( manual and mechanical )
  • What do you understand by restaurant brigade?
  • What are the common methods of layouts of various meals?
  • If you get this job, how long do you see yourself staying with us?
  • What is continuously rendered services?
  • Explain hospitality in hotel industry?
  • Explain the importance of an organization?
  • What do you mean by dining? How many different types of dining are there?
  • What do you know contaminated food? Is it similar to adulterated food?
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  • What are the qualities of a good manager?
  • How will you inspire loyalty and trust in your staff?
  • If given a chance how will you turn the negative situation to a positive situation?
  • Any question you want to ask from us?
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